The AI SMS Agent Built for Homecare's Highest-Open-Rate Channel
Visit reminders, caregiver callout alerts, and lead-reactivation texts — sent automatically, read almost instantly, with none of the back-and-forth of email or the missed calls of the phone.
Book a Free DemoVisit & Appointment Reminders
Automatic reminders to families and caregivers ahead of every scheduled visit or consultation.
Caregiver Callout Alerts
The moment a caregiver reports a callout, the SMS Agent notifies the office and can trigger the Shift Coverage Agent automatically.
Lead & Referral Reactivation
Re-engages dormant inquiries and referral sources with short, direct texts that get replies.
Two-Way Conversations
Families and caregivers reply directly; anything that needs a human is routed to your office.
Opt-In & Compliance Managed
Built around TCPA-aware opt-in and opt-out handling for every contact, automatically.
Delivery & Reply Tracking
Every message, delivery, and reply logged in your dashboard alongside your other channels.
Straight Answers, No Sales Spin
What is an AI SMS Agent?
An AI SMS Agent automatically sends and manages text-message conversations — appointment reminders, callout alerts, and reactivation outreach — and can escalate replies to the office in real time.
How is SMS different from the WhatsApp Agent?
SMS reaches every mobile number without an app or account, making it the fallback and reactivation channel. WhatsApp is used for richer, ongoing family threads. Most agencies run both together.
Does it handle opt-outs automatically?
Yes. Every contact can opt out with a standard reply, and the system manages consent and suppression automatically.
Can the SMS Agent trigger other parts of the system?
Yes. A caregiver callout reported by SMS can automatically hand off to the AI Shift Coverage Agent to start finding coverage.
Ready to See It in Action?
Book a free 30-minute demo. Or call +1 917 540 6222 for a live walkthrough.
Book a Free Demo